Help center2024-01-08T02:03:10+00:00

Welcome to the Knudge Help Center

Still have questions?  Email us at support@knudge.com or schedule some time so we can answer your questions and share some tips to help you get the most out of Knudge.

Integrate Knudge with your CRM

In this tour we’ll show you how to integrate Knuge with your CRM

We’ll cover:

  • Integrating Knudge with Redtail
  • Integrating Knudge with Wealthbox
  • Exporting contacts from other CRMs into Knudge

Selecting a Post Date

This demo will show how the Post Date works and when you might want to choose a date other than the default.

  • When the default Post Date is recommended
  • When a custom Post Date may be preferred
  • How the Post Date impacts reminders
  • How tasks with Post Dates in the future appear to advisors vs. clients

Working with multiple contacts at once

This demo will show how to work with multiple contacts at once.   We’ll cover:

  • Sending a nudge to multiple clients at once by selecting clients individually, all at once, or using a tag
  • Adding or removing a lead advisor to/from multiple contacts
  • Adding contacts to a group using tags

Getting Started with Knudge

In this tour we’ll show you how to easy it is to get started with Knudge.

We’ll cover:

  • Integrating Knudge with your CRM
  • Onboarding clients
  • Customizing your personal settings
  • Customizing your firm settings

Grouping contacts into households

Grouping individual contacts into households it easy.   This demo will cover:

  • How to group contacts into a household
  • Designating the assignee
  • Adding or removing contacts to a household
  • Sending a nudge to a household

Using the Knudge app

This demo walks you through the Knudge app and all of the additional functionality you receive as a registered user.  We’ll cover:

  • Registering for the Knudge app
  • Updating your contact information
  • Customizing your display preferences
  • Customizing notifications
  • View all of your nudges by due date and by calendar view
  • The mobile app experience
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