Help center2021-11-30T05:27:53+00:00

Welcome to the Knudge Help Center

Learn the basics and best practices for getting up and running with Knudge.  If you’re just getting started and you’d like some help getting set up, we’re happy to meet with you to share a quick demo and help you get set up. If you’re up and running and looking for some tips and tricks or interested in learning some best practices, please feel free to join our office hours hosted every Tuesday and Thursday at 12:00PM ET.

How contacts can update their communication preferences

Knudge is designed to match the communication preference for each individual client. A client will receive an email from you to use Knudge (see adding contact). Once they register for Knudge they can select preferences> “notifications> notification channels. From here, clients can select how they want to receive notifications either through the app, SMS or email.

By |December 1st, 2021|Categories: Contacts, Product Help|

Group your contacts into households

Using households allows you to create 1 nudge and send it to multiple people in the household at once. It also creates transparency and shared accountability between members of a household. Some households may even have friendly competitions on who completes the most tasks! When a nudge or notification is addressed to a household, all members of the household have access and will receive communications regarding that notification.

  • Click on Contacts, then select Households
  • On this screen you’ll see households that have already been created.
  • To create a new household, click on the New Household button.
By |December 1st, 2021|Categories: Contacts, Product Help|
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